Course
Account Management Masterclass (AMMC1)
£499.00
Account Management Masterclass (AMMC1)
The effects left by coronavirus is forcing businesses to rethink their global value chains. They also face challenges to cover the costs of the effects of coronavirus, and this will involve streamlining operations and increasing efficiency. The...
Stay Competitive: Improve Your Business Acumen (BAIAC)
£49.00
Stay Competitive: Improve Your Business Acumen (BAIAC)
What is business acumen? An individual who has strong business acumen will understand how businesses make money, how their role contributes to this and how to recognise and make good decisions. When faced with challenges, they are able to...
BTA Diploma (BTADIP)
£1,197.00
The BTA Diploma
BTA Diploma (BTADIP)
Extended discount offer for BTA members until the end of 2020. Use BTA2020 coupon code for £500 discount. The BTA Diploma is an industry -recognised qualification, certified by The Business Travel Association and endorsed by the industry's...
Next Gen Digital Skills (DIGBTP)
£129.00
Next Gen Digital Skills (DIGBTP)
None of us are in any doubt that the travel industry was one of the first to be disrupted by creative destruction, caused by the information revolution and digital technologies. We are now faced with a pandemic destruction and, like before we...
Sales Management Masterclass (SMMC1)
£499.00
Sales Management Masterclass (SMMC1)
The effects left by coronavirus is forcing businesses to rethink their global value chains. They also face challenges to cover the costs of the effects of coronavirus, and this will involve streamlining operations and increasing efficiency. The...
Time to Transition - Operations (T2TBTC)
£19.00
Time to Transition - Operations (T2TBTC)
Many people in our industry are now being forced to change their careers, amid the chaos created by the coronavirus pandemic. It has happened at such an alarming speed and depth it's difficult sometimes to catch your breath. What is important to...
21st Century Customer Service
£99.00
21st Century Customer Service
In this course you will learn key facts about the service sector and the important role it plays in the global economy. You will study how customer service has evolved as technology has, from as far back as the the invention of the telephone, to...
Account Management Fundamentals
£99.00
Account Management Fundamentals
This course is intended for learners who have completed the Sales Management Masterclass. Account management is a key role within travel management that goes beyond sales to encompass building strategic, mutually beneficial relationships...
Driving Customer Demand - TMC of The Future
£149.00
Driving Customer Demand - TMC of The Future
In order for a TMC to meet their client demands, particularly in an era of major disruption and transformation, they must start from a position of strength. This means a solid foundation of leadership, management, people, culture and technology....
Sales Management Fundamentals
£99.00
Sales Management Fundamentals
This course is for learners who have completed the Account Management Masterclass. Prospective clients priorities have shifted overnight, as they face new and unexpected challenges. Just like our industry they too have had to scale back,...